Sideco has had the same address and phone number for 30 years. We aren't going anywhere! Over the years, we've seen most of our competitors disappear, taking their customer's warranty with them. We haven't just been here, we have earned the James Hardie preferred remodeler status (the only one in Arkansas). In addition, we have won the GuildQuality service excellence award, certifying us as one of the top ten best providers in the United States based on the ratings of the people who know our quality the best, our customers.To answer this question in one word: confidence. For more reasons, see our why choose Sideco page and read some of the comments on our testimonials page.
In an effort to provide the highest level of service, customer satisfaction surveys are initiated on every James Hardie project installed by a Preferred Remodeler using GuildQuality – a 3rd party customer satisfaction surveying service.
All James Hardie Preferred Remodelers must meet a specific set of requirements prior to gaining membership to our program.
James Hardie Preferred Remodelers Adhere to the Following:
*Where required by law
GuildQuality recently had the opportunity to honor ten James Hardie Contractors with a Service Excellence Award at their annual James Hardie Contractor Summit. The award recognizes those James Hardie Contractors who provide outstanding service and quality in the home, as measured by customer satisfaction surveying powered by GuildQuality.
To determine who the top performers were, GuildQuality surveyed a representative sample of each applicant’s customers from 2012. Survey questions included the homeowner’s feedback on the salesperson, installation process, construction quality, materials used, and whether they would recommend the contractor to a friend.
“James Hardie attracts an elite group of contractors, so it was a tight race in determining the top performers,” said Mark Miles, GuildQuality’s Chief Operating Officer. “The winning ten companies have a deep commitment to quality, and they build strong relationships with clients, who are likely to refer them to friends.”
Sideco has proven to be among the top ten best companies within the elite preferred remodelers. It means that we have insured the complete satisfaction of our customers and you can proceed with confidence knowing that you will receive the same great service.
Perhaps of even greater importance, on February 25, 2014, Sideco was awarded its second consecutive Service Excellence Award. This demonstrates our ongoing commitment to providing each and every client with nothing less than award winning service.
Absolutely! Each of our crews has a project manager who is on site most of the time. Our owner, Jimmy Russell in on site regularly. Our teams require very little supervision. They are all well trained professionals and they've worked together long enough that they all know what needs to be done next and simply do it.
You will, of course, have Jimmy Russell's phone number should you need it, however, at the onset of your job, the project manager will introduce himself and give you his card containing his cell number where he can be reached at all times. This can be convenient even though he will usually be right there on your property. As a key to insuring the highest level of customer satisfaction, we make sure that we always maintain quality communication throughout your project. These contact numbers can also be found at the bottom of every page on our website under the quick contact tab.
There is simply no way to do a 'ballpark' guess of costs. There are just too many variables. Fortunately, there is no reason to do it anyway. After a quick phone call, we will perform an accurate and complete evaluation of your specific needs and give you a precise list of work to be performed and their costs. You will not be inundated with salespeople. Our owner, Jimmy Russell performs all evaluations personally. Best of all, this service is completely free.
The time it takes to complete any job depends on many factors including size, complexity and number of elements in the project. When your evaluation is complete, Jimmy will be able to tell you, with surprising accuracy, how long it will take and when it could begin. With Sideco there won't be two guys show up mid-morning when they get around to it and leave mid-afternoon when they get ready. Our crew typically contains around 10 people who show up promptly at 8 A.M. and leave at 5 P.M. daily. This means we get your job completed in the least possible time. Look at our testimonials page and you will find many comments about the amazing job performed by our crews both in terms of speed and quality.
The short answer: Because we believe it's the very best siding available. Period. Sideco warrants every siding job for 10 years in addition to the manufacturer's warranty. We know that it's going to stay beautiful, resist weather, not crack or dent, resist fire, remain energy effecient and provide the greatest customer satisfaction. Find out the rest of the many reasons on our siding page.
Absolutely! Vinyl can melt or burn, it can be damaged by hail, limbs and other flying debris. The colors can never be changed and once they fade a bit, it's virtually impossible to exactly match the faded color if you need to replace a piece. James Hardie siding is 5x thicker than vinyl and provides protection for the structure below; it's not just a cover up. Perhaps best of all, James Hardie siding provides the highest return on investment of any home remodeling.
Yes, but we won't. Installing vinyl siding is not that difficult, it is just tacked up over whatever damage you have. A James Hardie installation requires a highly trained, professional crew following exacting procedures, the end result can hardly be compared. We will not install vinyl (or anything else) on your home knowing there is much better available.
No! This is one reason to be sure you select a contractor with a long, proven track record; one you can be sure will be there when you need him. Manufacturer's warranties can often be misleading, that is why we install only James Hardie. Vinyl siding fades much faster than many other materials and can't be refinished, it has to be replaced. Yet, many warranties exclude fading or 'normal weathering'. A lifetime warranty on a block of ice that excludes melting is of little value. Talk to us about our industry leading warranty and the Sideco personal promise.
Because we install only the very best products on your home, we are able to stand behind every job we do in addition to the manufacturer's warranty. Our very first customer can call the phone number on the business card we left with him 30 years ago and Jimmy Russell will personally answer the phone. Isn't that what any warranty is really about?
Yes, on so many levels. When you call us for an evaluation, there is no fee, of course. But our service is also worry free, hassle free and commitment free. You will have the peace of mind knowing that our evaluation was thorough and complete. There are no strings attached and you will not get constant calls from our entire sales department (we don't have a sales department). We will follow up with you to insure that all of your questions have been answered, but we will never, ever pressure you. That's just one reason our customer ratings have placed us in the top 10 remodelers in the United States.
Many of our clients do nothing at all. Some have made a short list of what they would like accomplished. Either way, we are very skilled at helping you decide exactly what you want ( it should never be about what we want). You will be amazed at just how quickly and easily Jimmy Russell can help you sort through all of the options and help you focus on what will be important for you. It's best if everyone involved is present. The better the imput, the better the results. We want to be sure to please everyone. He will answer all of your questions and help you find all of the information you desire. After all, the more you know the more likely you will choose Sideco.
We will contact you once we schedule a time to do your work and discuss any items that pertain to your particular situation. For example, we may discuss where to place the dumpster and needed items.
Yes. Our coverage exceeds minimums to insure your complete protection.
Absolutely. With Sideco you can rest assured that your protection is complete.
In our 30 years in business, we have done just about everything that can be done. We have improved over 5000 homes in the central Arkansas area. Check out our gallery pages to see some of the work we've done, we're quite proud of it. You can rest assured in the fact that whatever job we do, we'll approach it with the same dedication, skill and professionalism that earned us our 'top ten in the nation' status.
If there is any rotting wood, drafts, leaking or condensation between double panes. All of these things can indicate there are other problems that will simply get worse if left as is. Also, if your windows are just old, it is likely that new technology will help save you money in the long run in energy savings. We will be happy to look at your situation and advise you.
It is essential that the structure of your home be protected from the forces of nature. Peeling paint, cracks, holes, melted or missing panels are all signs that the elements may be getting to your structure. It might be that you're tired of the cycle of painting every few years. In extreme cases, it can be that your siding is just simply ugly. Whatever the reason, we have a complete solution.
Sideco will never, ever install new siding over the old.
Most siding companies do exactly that. If someone wants to tack up some siding product over the existing siding it should be your clue to run away as fast as you can. The new siding might look ok for a while, but it cannot ever be any better than the foundation upon which it was installed. When one of the old boards rots or shifts, it takes the new right along with it. New paint on a worn out car doesn't make it any safer or more dependable.
Please look at our siding page, you will be amazed at the Sideco difference.
No. New siding is to protect the essential structure of your home against all of the punishing elements of nature; rain, moisture, ice, wind, drying, rotting and even insects. Siding plays an essential role in protecting your home.
The fact that it will also be stunningly beautiful is just a bonus.
It depends. It's never a problem with James Hardie siding from Sideco since it expands and contracts only a fraction of what many other sidings do. Many sidings have problems when the temperature changes significantly from what it was when installed.
There can never be a set answer to this important question. We will evaluate your home and give you our best opinion. The increased curb appeal of your home could make it much easier and quicker to sell. Many buyers are willing to pay a premium for a home that will be virtually maintainance free. Building industry statistics show that new James Hardie siding offers the greatest return on investment of any remodeling.
At Sideco, we have helped improve over 5000 homes in the past 30 years. You will get the complete benefits of our extensive experience. We will help you sort through all of the confusion and focus on exactly what will make your dreams come true. While it may all seem a bit daunting, you will be amazed at how easy it is with the right professionals on your team.
Of course! Colors, textures, styles and combinations are available to help make your home one of a kind. You may rest assured that we will be there to guide you every step of the way.
On rare occassion a client feels the need to communicate with us about their active job. We spend most of our time actively participating at each of our sites. If you need us, we plan to be available so just give us a call.
We are very aware of the importance of energy savings for many reasons. Our products are designed to give you the very best energy ratings. We will also be happy to evaluate your home to help you make it more efficient.
We are honored that you trust us with your home and your personal information. We will never betray that trust. Your personal information, such as name, address, phone number and email address will never be shared or sold to anyone for any reason except to complete the tasks you have requested. For example, if your job requires an electrician, we will provide them with your contact information so they can arrange services. You can request information from us and feel secure that we will contact you to provide the information you requested, including home evaluations, and follow up in an appropriate manner to insure your need have been met, however, you will not be subject to constant contacts from our sales department (we don't have one).
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